Trusted by the smartest cities
Trusted by the smartest cities
Trusted by the smartest cities
Smarter Emergency Call Handling. Built for 911.
Smarter Emergency Call Handling. Built for 911.
Smarter Emergency Call Handling. Built for 911.
Smarter Emergency Call Handling. Built for 911.
TrueResponse is an AI voice agent for public safety — answering, triaging, and routing calls faster than any human, with accuracy, reliability, and zero fatigue.
TrueResponse is an AI voice agent for public safety — answering, triaging, and routing calls faster than any human, with accuracy, reliability, and zero fatigue.
TrueResponse is an AI voice agent for public safety — answering, triaging, and routing calls faster than any human, with accuracy, reliability, and zero fatigue.
Dashboard
Call History
Training & Rules
Dashboard
Call History
Training & Rules
Dashboard
Call History
Training & Rules
Dashboard
Call History
Training & Rules
About Us
About Us
Designed for the Realities of 911 Centers.
Designed for the Realities of 911 Centers.
Designed for the Realities of 911 Centers.
Your operators are overwhelmed. Call volumes are rising. And too much time is wasted on non-emergencies, misdials, and prank calls.
TrueResponse was built to fix this — instantly answering calls, extracting critical information, filtering noise, and escalating only when human attention is truly needed.
Your operators are overwhelmed. Call volumes are rising. And too much time is wasted on non-emergencies, misdials, and prank calls.
TrueResponse was built to fix this — instantly answering calls, extracting critical information, filtering noise, and escalating only when human attention is truly needed.
Your operators are overwhelmed. Call volumes are rising. And too much time is wasted on non-emergencies, misdials, and prank calls. TrueResponse was built to fix this — instantly answering calls, extracting critical information, filtering noise, and escalating only when human attention is truly needed.
Features
Features
What TrueResponse Can Do
What TrueResponse Can Do
What TrueResponse Can Do
Answer calls instantly — in under 1 second
Answer calls instantly — in under 1 second
Answer calls instantly — in under 1 second
Triage and prioritize based on urgency and intent
Triage and prioritize based on urgency and intent
Triage and prioritize based on urgency and intent
Route to the correct department or escalate to human operators
Route to the correct department or escalate to human operators
Route to the correct department or escalate to human operators
Handle info-only requests, and repeat callers
Handle info-only requests, and repeat callers
Handle info-only requests, and repeat callers
Identify and filter prank calls, misdials, and false alarms
Identify and filter prank calls, misdials, and false alarms
Identify and filter prank calls, misdials, and false alarms
Route to the correct department or escalate to human operators
Route to the correct department or escalate to human operators
Route to the correct department or escalate to human operators
Deployment Options
Deployment Options
Deployment Flexibility
Deployment Flexibility
Deployment Flexibility
Cloud-Hosted
Cloud-Hosted
Cloud-Hosted
Fast, secure deployment with flexible scaling and real-time model updates.
Fast, secure deployment with flexible scaling and real-time model updates.
On-Premise
On-Premise
On-Premise
For agencies with strict data residency, compliance, or cybersecurity requirements — full deployment within your infrastructure, no external dependencies.e deployment with flexible scaling and real-time model updates.
For agencies with strict data residency, compliance, or cybersecurity requirements — full deployment within your infrastructure, no external dependencies.e deployment with flexible scaling and real-time model updates.
Key Use Cases
Key Use Cases
Key Use Cases
Key Use Cases
Key Use Cases
911 Centers & First Responder Lines
911 Centers & First Responder Lines
911 Centers & First Responder Lines
911 Centers & First Responder Lines
Non-Urgent Lines (311, utility support, civil info)
Non-Urgent Lines (311, utility support, civil info)
Non-Urgent Lines (311, utility support, civil info)
Non-Urgent Lines (311, utility support, civil info)
High-Volume Response Centers
High-Volume Response Centers
High-Volume Response Centers
High-Volume Response Centers
Why Choose Us?
Why Choose Us?
Why Cities Trust TrueResponse
Why Cities Trust TrueResponse
Why Cities Trust TrueResponse
Built for Emergency Contexts. Not a generic IVR — TrueResponse is trained specifically for panic, stress, slang, and crisis language.
Built for Emergency Contexts. Not a generic IVR — TrueResponse is trained specifically for panic, stress, slang, and crisis language.
Built for Emergency Contexts. Not a generic IVR — TrueResponse is trained specifically for panic, stress, slang, and crisis language.
Instant Response Time
Instant Response Time
Instant Response Time
Instant Response Time
Multilingual and Adaptive
Multilingual and Adaptive
Multilingual and Adaptive
Multilingual and Adaptive
Secure by Design
Secure by Design
Secure by Design
Secure by Design
Human-in-the-Loop Ready
Human-in-the-Loop Ready
Human-in-the-Loop Ready
Human-in-the-Loop Ready
911, ¿Cuál es su emer...
911, ¿Cuál es su emer...
911, ¿Cuál es su emer...
911, was ist Ihr...
911, was ist Ihr...
911, was ist Ihr...
<0
<0
<0
<0
sec average answer time
sec average answer time
sec average answer time
0%+
0%+
0%+
0%+
intent detection accuracy
intent detection accuracy
intent detection accuracy
0+
0+
0+
0+
concurrent calls supported
concurrent calls supported
concurrent calls supported
0%+
0%+
0%+
0%+
sec average answer time
sec average answer time
sec average answer time
0M
0M
0M
0M
calls attended
calls attended
calls attended
Contact Us
Contact Us
Let Your Team Focus on What Matters
Let Your Team Focus on What Matters
Let Your Team Focus on What Matters
True emergencies deserve full attention. TrueResponse handles the rest.
True emergencies deserve full attention. TrueResponse handles the rest.
True emergencies deserve full attention. TrueResponse handles the rest.
Powered by Axentra Solutions
Smart Infrastructure. Real-Time Decisions. Safer Cities
© 2025 Axentra Solutions. All Rights Reserved.
Powered by Axentra Solutions
Smart Infrastructure. Real-Time Decisions. Safer Cities
© 2025 Axentra Solutions. All Rights Reserved.
Powered by Axentra Solutions
Smart Infrastructure. Real-Time Decisions. Safer Cities
© 2025 Axentra Solutions. All Rights Reserved.
Powered by Axentra Solutions
Smart Infrastructure. Real-Time Decisions. Safer Cities
© 2025 Axentra Solutions. All Rights Reserved.